Three Tough Q’s: Ed Eaton

I’ve had the pleasure of not working with Ed Eaton on two occasions. 

Allow me to explain.

Ed is an MBCI – a member of The Business Continuity Institute – and Principal of related firm Warner Gudlaugsson LLC.  (Ask him about the firm’s name if you get the chance – it’s a good backstory.)

Twice now, Ed and I were supposed to combine talents on assignments for two different organizations.  The first project lost its funding.  The second got postponed.  You can’t win ‘em all.

Fortunately, Ed and I kept in touch and I’ve really appreciated his perspectives.  We’re looking to join forces officially on an assignment soon.  When we do it’ll be like a Dynamic Duo of business continuity and crisis/reputation management.  Pow!  Biff!

Until that super moment materializes, Ed graciously agreed to participate here to answer Three Tough Q’s:

 

Q1:  Do impediments exist between integrated business continuity management and reputation management?

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Crisis communications planning gets unfairly tarred by oil spill critic

On June 15, U.S. Congressman Bart Stupak (D – MI) issued a statement on “misplaced priorities” of oil companies in the wake of the spill in the Gulf of Mexico.  In it, he uses the ExxonMobil oil spill response plan to draw conclusions about oil industry lack of preparedness.  Stupak concludes that the plans are “great public relations….  But these plans are virtually worthless when an actual spill occurs.   And that’s exactly the kind of misplaced priorities that led to this disaster.”

In my opinion, Congressman Stupak’s conclusion is murky. 

Don’t get me wrong – history will eventually assign plenty of shared blame for the Deepwater Horizon situation.  The events leading up to the oil spill, the BP “responsible party” efforts to stop the leak, the ongoing and future clean-up work and the public relations responses all deserve to be scrutinized, heavily.  However, the Congressman’s buckshot against the oil industry hits crisis communications planning with collateral damage.  And that’s counterproductive.

Continue reading Crisis communications planning gets unfairly tarred by oil spill critic