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Thoughts and opinions expressed here may not reflect those of my employer:    |
Last November, Qantas was thrust into the spotlight for an emergency landing seemingly caused by one of its Rolls-Royce engines. Recently, the airline has faced a few more incidents involving Rolls-Royce engines. Once again, I reached out to Australian blogger and crisis management expert Tony Jaques for more perspectives on the situation. Following is a [...] 
Ketchum, my employer, recently published the latest edition of its online magazine, Perspectives. Some previous posts I created for this blog have been combined and updated for one of the key articles of the magazine. Check out the article if you: Are interested in the latest thoughts on the pros and cons of citizen broadcasting Would [...] 
Like many, I was a little surprised by the initial under-reaction of Warren Buffett’s response to the David Sokol resignation. In case you missed the full story, Sokol personally bought a boatload of shares of a company that he soon recommended get acquired by Berkshire Hathaway. Buffett responded with a rather vanilla quote in the [...] All crisis management pros and enthusiasts should take the time to watch the 20 minute video by BP, entitled BP: A Year of Change. Regardless of whether the 2010 oil spill in the Gulf of Mexico turned you into a BP detractor, supporter or somewhere in-between, the video will likely spur some opinions, questions [...] 
Since starting this blog, I’ve enjoyed an ongoing dialogue with Tony Jaques, a Melbourne-based issues and crisis expert. Tony read my posts on the Qantas A380 situation from last November and told me he’d keep me posted on local updates. Last week, Tony forwarded his update post and granted permission for me to re-post in [...] |
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