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Thoughts and opinions expressed here may not reflect those of my employer:
Ketchum

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Jaques on Qantas/Rolls-Royce situation

Rolls Royce

Since starting this blog, I’ve enjoyed an ongoing dialogue with Tony Jaques, a Melbourne-based issues and crisis expert.  Tony read my posts on the Qantas A380 situation from last November and told me he’d keep me posted on local updates.

Last week, Tony forwarded his update post and granted permission for me to re-post in [...]

Tragedy in Japan: addressing natural disasters

Japan2

The situation in northeast Japan is grim and may soon get worse.

Source: CNN

At the time of this writing, the earthquake and resulting tsunami has led to early estimates between 900 and 1,800 dead. That does not include the nearly 9,500 people unaccounted for in the coastal town Minamisanriku. Japanese authorities are also presuming [...]

Three Tough Q’s: Drew Levinson

Drew Levinson

Drew Levinson, provides his thoughts on “thesis journalism,” broadcast news use of drama, and making the switch from journalist to communications consultant. [...]

Three Tough Q’s: Hilka Klinkenberg

Hilka Klinkenberg

An interview with Global Coaching and Consulting expert, Hilka Klinkenberg, on cultural risk management. [...]

Tourism Pro Questions on Crisis Management

tourism

Questions from tourism pros yield crisis management lessons for other communicators. [...]