Tag Archives: crisis management mindset

“Ask the Crisis Manager” Vol. 1, No. 2: Search engine results and planning for nonprofit/educational sector

I’m really pleased with the quality of questions received for this feature.  Please keep those great questions coming.  Here’s the latest installment of “Ask the Crisis Manager.”

S. Wallace:  My client has done a lot of very good work for his company, but it’s the one negative thing he did that’s popping up at the top of the Google searches.  How can I get that one negative thing moved down on the Google results so that it’s not top of mind for people? 

  Continue reading “Ask the Crisis Manager” Vol. 1, No. 2: Search engine results and planning for nonprofit/educational sector

“Ask the Crisis Manager” Vol. 1, No. 1: Clear steps, disaster communications and social media in a crisis

I received a terrific first wave of questions for this feature — thanks to all for participating!  To maintain my post-brevity rule, I’ll post three answers at a time and queue up other questions in future editions.

Keep those questions coming by posting here, or through Twitter

Onward — to your questions….

Continue reading “Ask the Crisis Manager” Vol. 1, No. 1: Clear steps, disaster communications and social media in a crisis