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Thoughts and opinions expressed here may not reflect those of my employer:    |
Recently, I guest lectured at UNC Charlotte, where the students continue to ask great questions, including: “At what point in your career do you know you’re a crisis management expert? When you know that your counsel is right?” My stock answer: “I don’t have all the answers, but I’m pretty confident that I’ll make a good [...] 
Last November, Qantas was thrust into the spotlight for an emergency landing seemingly caused by one of its Rolls-Royce engines. Recently, the airline has faced a few more incidents involving Rolls-Royce engines. Once again, I reached out to Australian blogger and crisis management expert Tony Jaques for more perspectives on the situation. Following is a [...] 
Ketchum, my employer, recently published the latest edition of its online magazine, Perspectives. Some previous posts I created for this blog have been combined and updated for one of the key articles of the magazine. Check out the article if you: Are interested in the latest thoughts on the pros and cons of citizen broadcasting Would [...] 
Like many, I was a little surprised by the initial under-reaction of Warren Buffett’s response to the David Sokol resignation. In case you missed the full story, Sokol personally bought a boatload of shares of a company that he soon recommended get acquired by Berkshire Hathaway. Buffett responded with a rather vanilla quote in the [...] All crisis management pros and enthusiasts should take the time to watch the 20 minute video by BP, entitled BP: A Year of Change. Regardless of whether the 2010 oil spill in the Gulf of Mexico turned you into a BP detractor, supporter or somewhere in-between, the video will likely spur some opinions, questions [...] |
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