The author thinks Qantas deserves a little more deliberation on its deliberation as PR and social media pundits weigh in on its handling of the A380 emergency landing. [...]
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Thoughts and opinions expressed here may not reflect those of my employer:    |
An expansion from message group answer on “what are the top three crisis management lessons you’ve learned from the BP oil spill?” [...] An opinion on the different types of punditry by crisis management experts. Feedback requested. [...] |
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