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Who Owns Crisis Management?


I hope this is an obvious point — reputation management is just one facet of broader strategic crisis management.

Communications pros play an important part in the broader system, along with those in business continuity planning (BCP, which is a focus on minimizing business disruption), risk management (often a combination of insurance, legal, regulatory and […]

Preliminary lessons from the gulf oil spill

Provided by Deepwater Horizon Response's photostream (Flickr)

An expansion from message group answer on “what are the top three crisis management lessons you’ve learned from the BP oil spill?” […]