Disclaimer

Thoughts and opinions expressed here may not reflect those of my employer:
Ketchum

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8 bullseye tips on social media from the U.S. Army

Army social media

Eight helpful crisis management tips from highlights of the U.S. Army’s Social Media Handbook. [...]

2011 crisis management trends

2011

2011 crisis management trends, as published in Public Relations Strategist (and one trend that was not published) [...]

Poll: Impact of crises today – deep or shallow?

A poll to determine if information overload is causing more or less of a public impact when a major crisis occurs. [...]

2010 reflections: “I now know why I blog”

Crisis

A recap of things appreciated and learned as the curator of a blog on crisis management and communications coaching [...]

Video: my interview with CommPRO’s Brian Pittman

Commpro

Video of a deskside interview where we discuss WikiLeaks implications, crisis plans vs. capabilities, and the importance of alignment to crisis management [...]