James J. Donnelly.com https://validator.w3.org/feed/docs/rss2.html Three Tough Q’s: Hilka Klinkenberg Three Tough Q’s: Mallen Baker Presidential leadership lessons for crisis managers Bad hype, good hype? 2010 reflections: “I now know why I blog” Crisis Management: Mastery and Proficiency Crisis Management Resources Workplace communications during a crisis Two sets of keys for crisis communications The bridge from nowhere More Qantas/Rolls-Royce problems; more Jaques’ perspectives Analyzing Five Commonly Held Beliefs about Managing 2.0 Crises 2011 crisis management trends Ketchum Perspectives: Citizen broadcasting and social media reputation management Superstorm Sandy: Immediate Approaches to Consider Headwinds: Correcting the Record on Broadcast News 3 Categories of Social Media Risk Unions, employers and social media Prize-rigging can undermine online promotions Poll: Impact of crises today – deep or shallow? 8 bullseye tips on social media from the U.S. Army Qantas: 54 alarms (and three cheers) 100 sides to every story: more perspectives on forced transparency Deepwater Horizon: The Video (poll) Who Owns Crisis Management? Video: my interview with CommPRO’s Brian Pittman Toyota vs. ABC News’ Sensationalism Tourism Pro Questions on Crisis Management Inoculate the sponsorship of your socially-networked star Active Preparedness for Active Shooter Buffett makes good Spin is Dead. Long Live Crisis PR. Three Tough Q’s: Drew Levinson Pros and cons of “Citizen Broadcasting” Small-ball crisis management elements Online Crises: Only Six Social Solutions? Don’t Die on the Vine More Peter Sandman analysis on Japan radiation threat communications Japan’s radiation threat: Sandman’s risk communications analysis Implications of WikiLeaks’ forced transparency Tragedy in Japan: addressing natural disasters Are you an “expert” crisis counselor? Preliminary lessons from the gulf oil spill A simple body-language “swing thought” Jaques on Qantas/Rolls-Royce situation Toyota recall aftermath: many protagonists fail inspection Articles and Links About J.D. Too Soon to Qantify the Qantas Response? Reputation pitfalls of demand-based journalism