Last November, Qantas was thrust into the spotlight for an emergency landing seemingly caused by one of its Rolls-Royce engines.  Recently, the airline has faced a few more incidents involving Rolls-Royce engines. 

Once again, I reached out to Australian blogger and crisis management expert Tony Jaques for more perspectives on the situation.  Following is a summary of our dialogue:

J.D.:  What is the media/public sentiment in Australia right now — any scrutiny pointed at the airline or the engine manufacturer?  Any notable public anger or fear of flying?

Continue reading More Qantas/Rolls-Royce problems; more Jaques’ perspectives →