James has more than a dozen years of specialized experience in issues/crisis management, crisis training, communications training, corporate public relations, and global corporate communications. 

His crisis counseling expertise spans a wide variety of challenges, including: 

  • aircraft incidents
  • alcohol responsibility
  • animal welfare
  • banking/commerce issues
  • change management
  • consumer health/safety
  • corporate governance
  • employee health/welfare
  • environmental stewardship
  • event preparedness
  • facility safety/security
  • fair housing
  • investigative reporting
  • labor action
  • litigation
  • marketing scrutiny
  • product quality/reliability concerns and recalls
  • technology failures
  • telecommunications issues
  • tragic events

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Crisis management. Communications coaching.