What’s more important — crisis management plans or trained experts to manage a problem? J.D. answered that question during a NY Institute of Technology presentation on “Managing Online Crises” on April 8, 2010. (0:39)
Links to other video clips from J.D.’s YouTube Channel:
Clips from April 8, 2010: NY Institute of Technology presentation, “Managing Online Crises” — Q&A session
Clips from April 14, 2009: Center for Communcations panel discussion, “PR: Crisis Communications 2.0”
All videos used with permission.