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Toyota recall aftermath: many protagonists fail inspection


Opinions on the crisis management implications of recent federal confirmations that there was no evidence of electronic failures in Toyota incidents. […]

Inoculate the sponsorship of your socially-networked star


Tips to protect sponsors of celebrity stars, especially those who are active on Twitter or Facebook […]

Poll: Impact of crises today – deep or shallow?

A poll to determine if information overload is causing more or less of a public impact when a major crisis occurs. […]

Toyota vs. ABC News’ Sensationalism

Brian Ross Investigates

Toyota fights back against sensational journalism by ABC News’ Brian Ross during their recall efforts in early 2010. […]

Looking Backward, Moving Forward

Repeating events of the Audi 5000 and 2009-2010 Toyota sudden acceleration situations […]